Privacy Policy Xinxiang Aluminum

Last updated: May 18, 2020

1. Who We Are

Xinxiang Aluminum (“Company”, “we”, “our”, “us”) is a manufacturer and global supplier of aluminum extrusions and related services. This Privacy Policy explains how we collect, use, disclose, and protect personal information obtained through aluminum‑extrusions.com (the “Site”). By using the Site, you agree to the practices described here.

2. Information We Collect

Category Typical Data How We Collect Purpose
Contact & Inquiry Data Name, company, email, phone, project specs, files Web forms, emails, phone calls Responding to RFQs, providing quotes, customer service
Marketing & Newsletter Data Email, consent preferences Newsletter opt‑in forms  Sending product updates, industry news, promotions
Usage Data IP address, browser type, pages visited, time spent Cookies, analytics scripts (e.g., Google Analytics) Site performance analysis, security, UX improvements
Transactional Data Purchase orders, shipping details, billing address Email, secure file transfer, ERP Order fulfillment, invoicing, export compliance

We do not intentionally collect sensitive personal data (e.g., health, biometric, or payment card numbers)—payments are processed off‑site via secure third‑party providers.

3. How We Use Personal Information

  • Respond to inquiries and prepare quotations or technical feedback

  • Perform contracts—process orders, arrange production, shipping, and after‑sales service

  • Improve the Site through aggregated analytics and cookie data

  • Market our products when you have given consent (e.g., newsletters) or when allowed by law under “legitimate interest” for B2B communications

  • Comply with legal obligations (export control, tax, accounting, or regulatory audits)

4. Legal Bases (EU/UK GDPR)

We process personal data on one or more of the following grounds:

  1. Contract – to provide quotations or fulfill an order

  2. Legitimate Interest – B2B marketing, network security, fraud prevention

  3. Consent – optional newsletters or where required for cookies

  4. Legal Obligation – bookkeeping, product compliance, sanctions screening

5. Cookies & Tracking Technologies

The Site uses first‑ and third‑party cookies for:

  • Essential operations (language preference, session security)

  • Analytics (e.g., Google Analytics) to understand visitor behavior

  • Marketing (e.g., LinkedIn Insight Tag) to measure campaign performance

You can manage cookies in your browser settings or via our on‑site cookie banner (where required). Disabling certain cookies may affect Site functionality.

6. Sharing and Disclosure

We do not sell or rent your personal information. We may share it only:

  • Within Xinxiang Aluminum (parent, subsidiaries, or affiliates) under confidentiality obligations

  • Service providers – hosting, email, CRM, logistics, payment, analytics; each provider is contractually bound to use data only for the agreed purpose

  • Legal authorities when required by law or to protect our rights, safety, or property

  • Business transfers – in the event of a merger, acquisition, or asset sale, provided the recipient commits to this Policy or equivalent protections

7. International Transfers

Our servers and offices are located in [China, and where applicable additional regions]. If you reside outside these regions, your data may be transferred to—and processed in—countries that may not offer the same data‑protection level. We implement safeguards such as Standard Contractual Clauses or equivalent lawful mechanisms to protect your information.

8. Data Retention

We store personal data only as long as needed for the purpose collected, plus any statutory retention period:

  • Inquiry data: typically 2 years after last contact if no contract results

  • Customer/order data: up to 10 years for accounting and warranty obligations

  • Marketing data: until you unsubscribe or ask for deletion

9. Your Rights

Depending on your jurisdiction, you may have the right to:

  • Access the personal data we hold about you

  • Rectify inaccurate or incomplete data

  • Erase data (“right to be forgotten”)

  • Restrict or object to processing, including direct marketing

  • Port your data to another controller

  • Withdraw consent at any time (without affecting prior lawful processing)

  • Lodge a complaint with a supervisory authority (EU/UK) or applicable regulator

To exercise these rights, contact us using the details below. We will respond within the legally mandated timeframe.

10. Security

We implement reasonable technical and organizational measures to protect personal data, including encryption in transit (HTTPS), access controls, regular backups, and employee confidentiality training. However, no internet transmission or storage method is completely secure; we cannot guarantee absolute security.

11. Children’s Privacy

Our Site and services target business professionals. We do not knowingly collect personal data from children under 16. If you believe a minor has provided information, please contact us so we can delete it promptly.

12. Links to Third‑Party Sites

The Site may include links to external websites. We are not responsible for their privacy practices. We encourage you to read the privacy policies of every site you visit.

13. Changes to This Policy

We may update this Privacy Policy periodically. Updates will be posted on this page with a revised “Last updated” date. Significant changes will be notified via the Site or email where appropriate.

14. Contact Us

For questions, requests, or concerns about this Privacy Policy or our data practices, please contact us by sending an email to info@aluminum‑extrusions.com or by contacting us at +86 572 2123893 (Mon–Fri, 09:00‑18:00 ).